Device support to empower a nimble, always-on workforce.

We know what a hassle the asset lifecycle from acquisition to disposition can be. Pomeroy excels at making this a seamless experience for your team. We can deliver everything from small quantities of product to large-scale project deployments in compressed timeframes. Complex sourcing isn’t a problem for us.

Our centralized services create greater efficiency and quality and lower cost—without compromising on the flexibility and agility clients expect.

  • Procurement and logistics
  • Hardware and software configuration
  • Advanced Exchange
  • Depot repair
  • Custom asset labeling
  • Asset management
  • PCI-compliant PIN pad programming and more

With our Digital Lifecycle Services, we can source, configure, and integrate the devices you need from our 170,000 square foot Global Logistics Center or ship devices directly to your users for zero touch deployment.

Workplace Devices

Digital Lifecycle Services

 

Free yourself from managing and supporting devices. Our Digital Lifecycle Services take care of procuring, configuring, monitoring, and supporting your suite of devices.

 

Talk to digital workplace guide

Digital Lifecycle Services Company

 

Digital Lifecycle Services Support

 

Workplace Devices

Digital Lifecycle Services

 

Free yourself from managing and supporting devices. Our Digital Lifecycle Services take care of procuring, configuring, monitoring, and supporting your suite of devices.

 

Talk to digital workplace guide

Device support to empower a nimble, always-on workforce.

We know what a hassle the asset lifecycle from acquisition to disposition can be. Pomeroy excels at making this a seamless experience for your team. We can deliver everything from small quantities of product to large-scale project deployments in compressed timeframes. Complex sourcing isn’t a problem for us.

Our centralized services create greater efficiency and quality and lower cost—without compromising on the flexibility and agility clients expect.

  • Procurement and logistics
  • Hardware and software configuration
  • Advanced Exchange
  • Depot repair
  • Custom asset labeling
  • Asset management
  • PCI-compliant PIN pad programming and more

With our Digital Lifecycle Services, we can source, configure, and integrate the devices you need from our 170,000 square foot Global Logistics Center or ship devices directly to your users for zero touch deployment.

Digital Lifecycle Services Company

 

Digital Lifecycle Services Support

 

Making Device Management Easier with Digital Lifecycle Services.

 

Explore the services that can simplify your role in device management and instead, focus on higher-value work.

Read or Download the brochure

Zero Touch Deployment

Put power into the user’s hands to setup a new device shipped directly to them wherever they may be with Zero Touch Deployment.  With a few simple steps, users can automatically complete the configuration process themselves over the air ensuring they get the right device personalized for them in a matter of minutes…an exceptional “out of box” experience.

And all of this integrates with our Enterprise Services Platform which powers all of our Workplace Services providing a seamless, closed loop system to manage and track all support activity.

Making Device Management Easier with Digital Lifecycle Services.

 

Explore the services that can simplify your role in device management and instead, focus on higher-value work.

Read or Download the brochure

Zero Touch Deployment

Put power into the user’s hands to setup a new device shipped directly to them wherever they may be with Zero Touch Deployment.  With a few simple steps, users can automatically complete the configuration process themselves over the air ensuring they get the right device personalized for them in a matter of minutes…an exceptional “out of box” experience.

And all of this integrates with our Enterprise Services Platform which powers all of our Workplace Services providing a seamless, closed loop system to manage and track all support activity.

Configuration & Integration

Our ability to quickly scale and manage complex, large scale integration and logistics projects means virtual plug and play capability for your Workplace, Work from Home users or Retail locations in less time.

Your successful deployment is the result of our skilled resources and agile workflow processes quickly and accurately configuring and integrating thousands of devices, individually kitted and shipped to multiple locations on your precise schedule.

Parts Management & Logistics

Parts Management & Logistics helps you customize your product acquisition and distribution plans.  We identify the parts you need and inventory them until you are ready for distribution. Whether part of a short or longer term roll out you’ll have inventory ready to go at a moment’s notice.

We image your inventory on demand as it leaves our warehouse. Following strict processes, we ensure the units we ship are to specification and will keep your users productive.

Advanced Exchange and Depot Repair

With today’s remote and Work from Home users, getting in-person support can be challenging. Our Advanced Exchange service provides Next Business Day turnaround “swap” in the event of hardware and software failures. Through dispatch, we can ship a new device to a user overnight many times arriving by 10:30 the next morning allowing the user to return to productivity faster.

We employ OEM certified technicians providing hardware maintenance from a depot at our corporate location, on-site at your locations and in strategically selected regional locations across the United States. That allows us to deliver high quality service with custom support in a time and place that’s convenient for you.

Asset Disposition & Remarketing

Asset Disposal includes data sanitization (DoD wipe) or drive shredding with full accounting of asset disposition including record and report equipment information, model, manufacturer, serial number, asset tag and condition.

  • EPA-certified and compliant partners with a Certificate of Recycling and/or Certificate of Destruction
  • Asset Remarketing – secondary market services for assets with remaining net book value
  • Asset Refurbishment – repairing your assets for redeployment or as swap inventory for Advanced Exchange services
  • Lease return processing and repair

Tour Pomeroy’s Global Logistics Center

Take a virtual tour of our world-class facility to learn more about our logistics and configuration capabilities.

Watch the Tech Talk Video

Leading Specialty Retailer

Significant shifts for our clients transitioning to a work-from-anywhere world.

The Problem:

Our client needed to rapidly deploy wireless point-of-sale devices to over 1,300 high-traffic locations to enable safe, contact-free transactions. The challenges from Covid and intense time-to-market deadlines made this a critical situation.

The Effort:

Pomeroy quickly scaled operations to receive, provision, configure, integrate, kit for delivery, and ship hundreds of Verifone mPOS scanning devices and Apple iPods.

The Results:

Pomeroy met–and even exceeded—minimum shipping requirements of 100 units per day.