Retail Support Services

Retail_woman and POS

Pomeroy provides hardware, software, and end user support for the specific always-on needs of retail clients. These services include:

Global Service Center – Pomeroy provides 24/7/365 access to a dedicated staff of experienced service professionals who are specifically trained to troubleshoot and resolve your retail service needs.

Advanced Exchange
– Our on-demand response program virtually eliminates downtime by providing Pomeroy-owned or client-owned equipment to your end users whenever and wherever needed.

Depot Repair
– We have retail-focused logistics and repair centers located in Charlotte, NC and Portland, OR to provide in-house maintenance and repair on both regional and national levels.

Refurbishment
– We offer component-level maintenance, repair, and replacement to extend the life of legacy and end-of-life technologies.

Payment Terminal Services
– We provide maintenance, repair, and replacement services to keep the processing of your Point of Service transactions safe and secure.