Pomeroy delivers IT support services as a trusted partner to some of the largest brands across the retail industry

 

Our clients include grocery and convenience, specialty, apparel & lifestyle Retail. We are the largest solution provider and store-centric systems integrator for tier-one & tier-two grocery & supermarket companies. And we provide the latest in-store technology solutions and 24/7 support to more than 30 national & regional grocery retailers.

  • Routinely manage 1,000+ store location deployments 
  • Engage in over 25,000 retail deployments annually 
  • One of Toshiba Global Commerce Solutions’ largest business partners. Toshiba is the most widely accepted POS & self-checkout applications to the Top 100 US grocers 
  • Broad reselling capabilities with leading peripheral device OEMs and mobile & wireless technology providers, including Motorola Solutions, Datalogic, VeriFone, APC & APG

Retail IT Support

 

Pomeroy has 48 years of experience designing, integrating, deploying and managing retail solutions. Today we support over 35,000 locations including some of the largest grocery, department store, convenience and specialty retailers in the US.

It’s time to embrace sleek, convenient, and stress-free shopping satisfaction for your customers (and your retail team).

Infographic: Why Leading Retail Brands Choose Pomeroy

Retail Workplace Support Company

 

Retail Workplace Support Provider

Retail IT Support

 

Pomeroy has 48 years of experience designing, integrating, deploying and managing retail solutions. Today we support over 35,000 locations including some of the largest grocery, department store, convenience and specialty retailers in the US.

It’s time to embrace sleek, convenient, and stress-free shopping satisfaction for your customers (and your retail team).

Infographic: Why Leading Retail Brands Choose Pomeroy

Pomeroy delivers IT support services as a trusted partner to some of the largest brands across the retail industry

 

Our clients include grocery and convenience, specialty, apparel & lifestyle Retail. We are the largest solution provider and store-centric systems integrator for tier-one & tier-two grocery & supermarket companies. And we provide the latest in-store technology solutions and 24/7 support to more than 30 national & regional grocery retailers.

  • Routinely manage 1,000+ store location deployments 
  • Engage in over 25,000 retail deployments annually 
  • One of Toshiba Global Commerce Solutions’ largest business partners. Toshiba is the most widely accepted POS & self-checkout applications to the Top 100 US grocers 
  • Broad reselling capabilities with leading peripheral device OEMs and mobile & wireless technology providers, including Motorola Solutions, Datalogic, VeriFone, APC & APG

Retail Workplace Support Company

 

Retail Workplace Support Provider

Pomeroy retail software solutions

Custom Application Development

Extend the life of your technology and update your customers’ retail experience with promotions, loyalty programs, and more.

Pomeroy NextVision Retail Suite

Equip your team with mobile retail management and customer service tools that will help your team better serve your customers.

NextGateway™

Enjoy seamless connectivity between your retail hardware, your associates’ devices, and your centralized business information.

NextPOSition™

Improve your customers’ satisfaction with speed checkout, reduced lines, and payments processed anywhere in the store.

NextCollection™

Simplify your stock organization and replenishment processes with accessible item records and easy order management.

NextManager™

Increase your managers’ visibility by giving them real-time updates on transactions and enhanced ability to monitor your business’s performance.

Retail Workplace Support Help

Have peace of mind

Retail Networking

 

Guiding our clients on their distinct journey to a fully connected, digitally enabled and secure retail experience from the end point to the digital edge.

Delivering always available, ubiquitous access to connect retail store end points to applications based upon highly redundant managed broadband, WiFi6 wireless and 4/5G cellular services to ensure maximum uptime, availability and performance.

 

Managed Broadband

Instead of dealing with dozens of providers, work with a single provider for all locations. You’ll have a wide range of high-speed network options, including Cable, Fiber, DSL, 4G/LTE, T1 and Ethernet services to meet ever-increasing bandwidth demands. 

 

Proactive Monitoring & Support 

Enjoy real-time visibility into the availability of your network resources to manage outages without stress.

 

Managed Network Security 

Expand your networks, add devices, and manage remote solutions without worrying about the integrity of your processes. Our solutions enforce corporate security policy and promote PCI and HIPAA compliance. Pomeroy Network Services provides Managed Firewall, Anti-Virus/Anti-Malware, Intrusion Detection/Prevention, Web Filtering, Application Control and Data Leak Prevention to provide comprehensive protection against network threats.

 

Managed Wi-Fi 

Develop a Wi-Fi strategy that meets all compliance standards and reduces challenges for your business. 

 

Managed Wireless Local Area Network (WLAN) 

Receive a PCI-compliant WLAN solution that enables you to connect securely to your back office, restrict access to authorized personnel, and integrate with your servers. 

 

Managed HotSpot

Have complete control of your guest Wi-Fi experience to market more effectively to your customers. Access features guests expect, such as authentication to your Wi-Fi HotSpot, basic terms and conditions acceptance, email registration, loyalty program integration and social media authentication. 

Have peace of mind

Retail Networking

 

Guiding our clients on their distinct journey to a fully connected, digitally enabled and secure retail experience from the end point to the digital edge.

Delivering always available, ubiquitous access to connect retail store end points to applications based upon highly redundant managed broadband, WiFi6 wireless and 4/5G cellular services to ensure maximum uptime, availability and performance.

 

Retail Workplace Support Help

Managed Broadband

Instead of dealing with dozens of providers, work with a single provider for all locations. You’ll have a wide range of high-speed network options, including Cable, Fiber, DSL, 4G/LTE, T1 and Ethernet services to meet ever-increasing bandwidth demands. 

 

Proactive Monitoring & Support 

Enjoy real-time visibility into the availability of your network resources to manage outages without stress.

 

Managed Network Security 

Expand your networks, add devices, and manage remote solutions without worrying about the integrity of your processes. Our solutions enforce corporate security policy and promote PCI and HIPAA compliance. Pomeroy Network Services provides Managed Firewall, Anti-Virus/Anti-Malware, Intrusion Detection/Prevention, Web Filtering, Application Control and Data Leak Prevention to provide comprehensive protection against network threats.

 

Managed Wi-Fi 

Develop a Wi-Fi strategy that meets all compliance standards and reduces challenges for your business. 

 

Managed Wireless Local Area Network (WLAN) 

Receive a PCI-compliant WLAN solution that enables you to connect securely to your back office, restrict access to authorized personnel, and integrate with your servers. 

 

Managed HotSpot

Have complete control of your guest Wi-Fi experience to market more effectively to your customers. Access features guests expect, such as authentication to your Wi-Fi HotSpot, basic terms and conditions acceptance, email registration, loyalty program integration and social media authentication. 

“Pomeroy is a premier business partner of ours who takes a keen interest in maintaining and robust understanding of our business and our industry. This has enabled Pomeroy to stay relevant in a fast past, evolving marketplace.”

Read customer reviews from Gartner Peer Insights

 

Leading U.S. Grocer

Top Grocer Achieves Compliance in Record Time

The Problem:

A major compliance deadline required the deployment of the latest EMV standard credit card chip reader technology at client grocery store fuel sites to reduce fraudulent credit card activity. Implementation required a complex orchestration of numerous hardware & software solution providers and made more challenging due to COVID & technology partner delivery issues.

The Effort:

As Systems Integrator Pomeroy developed agile methodologies and provided a dedicated team for development, lab management, testing, support & project management, custom configuration software & deployment of the integrated solution for 1,900 fuel dispensers at 227 locations.

The Results:

Pomeroy achieved Speed to Market completing the rollout in 6 months vs. the expected 12 months with a site conversion in 4-6 hours vs. 8 hours. Pomeroy exceeded the client’s “No Exceptions-No Excuses” policy by overcoming supplier issues & avoiding delays to deliver zero delays & issues impacting fuel site operations.

Pomery Leading U.S. Grocer