Pomeroy is one of the largest providers of IT infrastructure and support services to the retail industry.

Our clients include grocery and convenience, specialty, apparel & lifestyle Retail. We are the largest solution provider and store-centric systems integrator for tier-one & tier-two grocery & supermarket companies. And we provide the latest in-store technology solutions and 24/7 support to more than 30 national & regional grocery retailers.

  • Routinely manage 1,000+ store location deployments 
  • Engage in over 25,000 retail deployments annually 
  • One of Toshiba Global Commerce Solutions’ largest business partners. Toshiba is the most widely accepted POS & self-checkout applications to the Top 100 US grocers 
  • Broad reselling capabilities with leading peripheral device OEMs and mobile & wireless technology providers, including Motorola Solutions, Datalogic, VeriFone, APC & APG

Retail IT Support

 

Bring a versatile, intuitive retail experience to your customers with Retail IT Support. It’s time to embrace sleek, convenient, and stress-free shopping satisfaction for your customers (and your retail team).

Retail Workplace Support Company

 

Retail Workplace Support Provider

Retail IT Support

 

Bring a versatile, intuitive retail experience to your customers with Retail IT Support. It’s time to embrace sleek, convenient, and stress-free shopping satisfaction for your customers (and your retail team).

Pomeroy is one of the largest providers of IT infrastructure and support services to the retail industry.

Our clients include grocery and convenience, specialty, apparel & lifestyle Retail. We are the largest solution provider and store-centric systems integrator for tier-one & tier-two grocery & supermarket companies. And we provide the latest in-store technology solutions and 24/7 support to more than 30 national & regional grocery retailers.

  • Routinely manage 1,000+ store location deployments 
  • Engage in over 25,000 retail deployments annually 
  • One of Toshiba Global Commerce Solutions’ largest business partners. Toshiba is the most widely accepted POS & self-checkout applications to the Top 100 US grocers 
  • Broad reselling capabilities with leading peripheral device OEMs and mobile & wireless technology providers, including Motorola Solutions, Datalogic, VeriFone, APC & APG

Retail Workplace Support Company

 

Retail Workplace Support Provider

Rethink retail with software solutions made for your industry.

We deliver custom and proprietary software solutions that will help you make the most of your business investments, especially now, as innovation and agility are increasingly critical to your competitiveness. Integrate streamlined retail applications, optimize in-store and mobile workflow and customer experiences, and give your team the tools they need with the help of Pomeroy Retail.

Retail Workplace Support Help

Have peace of mind

Retail Networking

 

Offload the burden of network deployment and management to Pomeroy. We design, build, and manage PCI compliant network solutions that enable you to focus on growing your business. 

 

Managed Broadband

Instead of dealing with dozens of providers, work with a single provider for all locations. You’ll have a wide range of high-speed network options, including Cable, Fiber, DSL, 4G/LTE, T1 and Ethernet services to meet ever-increasing bandwidth demands. 

 

Proactive Monitoring & Support 

Enjoy real-time visibility into the availability of your network resources to manage outages without stress.

 

Managed Network Security 

Expand your networks, add devices, and manage remote solutions without worrying about the integrity of your processes. Our solutions enforce corporate security policy and promote PCI and HIPAA compliance. Pomeroy Network Services provides Managed Firewall, Anti-Virus/Anti-Malware, Intrusion Detection/Prevention, Web Filtering, Application Control and Data Leak Prevention to provide comprehensive protection against network threats.

 

Managed Wi-Fi 

Develop a Wi-Fi strategy that meets all compliance standards and reduces challenges for your business. 

 

Managed Wireless Local Area Network (WLAN) 

Receive a PCI-compliant WLAN solution that enables you to connect securely to your back office, restrict access to authorized personnel, and integrate with your servers. 

 

Managed HotSpot

Have complete control of your guest Wi-Fi experience to market more effectively to your customers. Access features guests expect, such as authentication to your Wi-Fi HotSpot, basic terms and conditions acceptance, email registration, loyalty program integration and social media authentication. 

Have peace of mind

Retail Networking

 

Offload the burden of network deployment and management to Pomeroy. We design, build, and manage PCI compliant network solutions that enable you to focus on growing your business. 

 

Retail Workplace Support Help

Managed Broadband

Instead of dealing with dozens of providers, work with a single provider for all locations. You’ll have a wide range of high-speed network options, including Cable, Fiber, DSL, 4G/LTE, T1 and Ethernet services to meet ever-increasing bandwidth demands. 

 

Proactive Monitoring & Support 

Enjoy real-time visibility into the availability of your network resources to manage outages without stress.

 

Managed Network Security 

Expand your networks, add devices, and manage remote solutions without worrying about the integrity of your processes. Our solutions enforce corporate security policy and promote PCI and HIPAA compliance. Pomeroy Network Services provides Managed Firewall, Anti-Virus/Anti-Malware, Intrusion Detection/Prevention, Web Filtering, Application Control and Data Leak Prevention to provide comprehensive protection against network threats.

 

Managed Wi-Fi 

Develop a Wi-Fi strategy that meets all compliance standards and reduces challenges for your business. 

 

Managed Wireless Local Area Network (WLAN) 

Receive a PCI-compliant WLAN solution that enables you to connect securely to your back office, restrict access to authorized personnel, and integrate with your servers. 

 

Managed HotSpot

Have complete control of your guest Wi-Fi experience to market more effectively to your customers. Access features guests expect, such as authentication to your Wi-Fi HotSpot, basic terms and conditions acceptance, email registration, loyalty program integration and social media authentication. 

Pomeroy retail software solutions

Custom Application Development

Extend the life of your technology and update your customers’ retail experience with promotions, loyalty programs, and more.

Pomeroy NextVision Retail Suite

Equip your team with mobile retail management and customer service tools that will help your team better serve your customers.

NextGateway™

Enjoy seamless connectivity between your retail hardware, your associates’ devices, and your centralized business information.

NextPOSition™

Improve your customers’ satisfaction with speed checkout, reduced lines, and payments processed anywhere in the store.

NextCollection™

Simplify your stock organization and replenishment processes with accessible item records and easy order management.

NextManager™

Increase your managers’ visibility by giving them real-time updates on transactions and enhanced ability to monitor your business’s performance.

Customer reviews from Gartner Peer Insights

“Pomeroy is a premier business partner of ours who takes a keen interest in maintaining and robust understanding of our business and our industry. This has enabled Pomeroy to stay relevant in a fast past, evolving marketplace.”

Read customer reviews from Gartner Peer Insights

 

Largest U.S. Grocer

Speed to Market Was Key to Top Grocer’s Race to Meet Unprecedented Demand for Curbside Pickup

The Problem:

The client faced the challenge of responding to an unprecedented demand for curbside grocery pickup. The extraordinary demand required rapid expansion of curbside capacity including wireless capabilities and contact-less transactions at 2,800 stores threatening to overwhelm the client’s internal IT resources.

The Effort:

Thousands of wireless handheld devices used in-store required extensive hardware reconfiguration & software reprogramming to support outdoor use. Pomeroy proposed to “loan” the client a team of experienced technicians for the four-month project at the client’s depot facility. In a few days the Pomeroy team was working alongside client IT teams.

The Results:

Pomeroy ensured speed to market by combining resources to quickly ramp up curbside capacity so the client could respond much faster. The solution contributed to improved company performance and customer experience through more customers served/hour, served more efficiently & profitably thereby contributing to revenue growth.

Pomeroy Largest U.S. Grocer.