About Us

A proven leader in delivering employee and customer experiences, anytime, anywhere

Experience, know-how and elbow grease

Pomeroy delivers exceptional workplace experiences while helping our clients, employees, and partners reduce the burden of managing the technologies that enable it.

People

3,000 employees, 80% in technical support roles
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Clients

NPS Score +70 Client C-SAT rating 4.8/5.0 70% > 10 years
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Presence

60,000 supported locations across North America and Europe
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Impact

15k secured locations 1.4M end points 2.6M resolutions/year
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Our Vision

Empower business from the Edge to the Cloud.

We work hand in hand to manage the entire lifecycle of your technology – every assessment, every configuration, every installation, every service outcome, and every resource we place with you.

Our Values

Our people are our greatest asset, and our clients are at the heart of everything we do. Our values guide how we work, make decisions, and grow – individually and collectively – to ensure a better future for all.

Trust

We commit to clear and open communication, honor our agreements, deliver on our promises, and do what is right for our employees, clients, and partners. We are in it for the long haul.

Respect

We value and support one another by building authentic and inclusive, mutually trusting relationships.

Focus

We prioritize our clients by placing them at the center of every decision, ensuring their needs guide our actions and we exceed their expectations.

Empowerment

We embrace boldness and ingenuity, act with urgency, and hold ourselves accountable, driving success through innovation, collaboration, and shared ownership.

Partnership

We break down silos, align on what matters, and build powerful alliances that unlock value for all parties.

Stewardship

We care for the well-being of our people, strive to strengthen our communities, and act responsibly in sustaining the environment.

"At Pomeroy, we're more than a technology solutions provider – we're your partner in driving your business forward. Our experience, dedication, and commitment to understanding your goals sets us apart. It's not just about the technology and services we deliver. It’s about the relationships we build and the success we achieve together. That's the Pomeroy difference."

Bill Acheson
Chief Revenue Officer

Recognized across the industry for our ability to deliver, even on aggressive timelines

Here’s how we do it. We listen to understand your business and goals, then partner with you to create solutions that close the gap between where you are today and where you want to be. Then we deliver and manage the solutions ensuring we exceed SLAs and XLAs.

Careers at Pomeroy

Our people are our greatest asset, and we're committed to creating a dynamic and collaborative workplace where everyone can excel. Discover opportunities in different departments, contribute to innovative projects, grow professionally, and make an impact.

Talk to Pomeroy

Ask how we can support your next project.

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